.Five9 (FIVN) has been actually rewarded the 2024 Aragon Research Development Award for AI Contact Centers and also called an Innovator in 2 Aragon Research study Planet rumors: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025. The business was realized as the absolute most strategic merchant in the AI Representative Platforms report.At the center of Five9’s advancement is their sight for The brand-new CX, where AI Agents as well as AI-empowered Human Brokers work together to provide hyper-personalized consumer adventures. The firm recently offered brand new innovations including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use modern technology in market advancement and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Advancement Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Analysis Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise named a Forerunner in The Aragon Research Study Entire World for Artificial Intelligence Agent Platforms in the ICC, 2025 and also Aragon Investigation Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been named a victor of the 2024 Aragon Research Study Technology Award for AI Connect With Centers. In addition, Five9 has been named an Innovator in two Aragon Research study Globe records: AI Agent Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This awareness coming from Aragon Study emphasizes Five9’s position as an innovator in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 report openings Five9 as the most
calculated supplier measured in
the document, realizing Five9 s calculated eyesight for AI-driven innovation in CX. At the primary of this particular development is actually Five9’s concept for The NEW CX where AI Professionals as well as AI-empowered Human being Representatives collaborate to supply hyper-personalized, uncomplicated consumer experiences. By inspiring services to deliver transformative consumer communications while lowering prices and strengthening performance, Five9 is actually establishing brand new specifications for AI-powered services in the connect with facility sector.
AI is actually foundational for making extraordinary consumer adventures, as well as our experts are recognized to be identified through AragonResearch as ingenious for our initiatives to thrust the intelligent contact facility onward, claimed Jonathan Rosenberg, Chief Technology Officer and Chief of AI, Five9. Our focus has actually been actually, and also are going to remain to be actually, aiding businesses deliver those knowledge along with easy-to-use devices as well as capabilities. Along with each brand-new advancement, we take a progression for both Five9 and also for the sector overall.
The Aragon Research study Development honor recognizes service providers leveraging ideal use of technology to certainly not only adapt as markets transform, but to actively interfere with and also inform how their markets will certainly advance. Five9 was formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards ceremony.Five9’s commitment to technology, especially its own vision for blending AI Brokers and also AI-empowered Person Agents, is actually establishing a new standard for just how businesses can deliver hyper-personalized and also seamless customer adventures, pointed out Jim Lundy, Owner, CEO and also Lead Analyst, Aragon Analysis. This honor and also report identification improves Five9’s dedication to delivering AI developments for CX.
Previously this year, the firm presented brand new advancements, including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Professionals, that completely transform the means business move toward CX, driving better end results for each clients and brokers. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, offers a thorough room of services to energy AI-elevated client expertises that provide better company outcomes and also Take Delight to CX.
Our linked cloud-native offering permits hyper-personalized client expertises and additional empowered staff members, creating every client communication a lot more connected, simple, as well as individual. Trusted by 2,500 +customers and also 1,400+ companions globally, Five9 combines the electrical power of AI, our system, and also our individuals to steer AI-elevated CX.For more details, browse through www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil liberties Scheduled.
The recognition of an Aragon Analysis award victor is actually not a promotion by Aragon Research study of any sort of vendor, item, or solution. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant awards carried out Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 succeeded the 2024 Aragon Investigation Innovation Award for AI Contact Centers and also was called a Forerunner in pair of Aragon Study Planet reports: AI Representative Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What brand new AI products did Five9( FIVN) offer in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents to improve customer experience control.Just how performs Five9’s( FIVN )BRAND NEW CX sight impact customer service? Five9’s brand-new CX eyesight combines AI Professionals with AI-empowered Individual Representatives to provide hyper-personalized, easy clientadventures while minimizing expenses and strengthening efficiency.
What was Five9’s( FIVN) calculated opening in the Aragon Research Planet 2025 file? Five9was actually placed as the most calculated seller in the AI Broker Platforms in the ICC, 2025 report, recognizing their strategic eyesight for AI-driven advancement in CX. When carried out Five9( FIVN) get the AragonResearch Advancement
Honor
?
Five9 was officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards event.